Privacy Policy

Last updated July 1, 2025

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Introduction

We're CF Labs Holdings LLC ("we," "us," "our") and we operate CreativeFlow. We care about your privacy and want to be transparent about how we handle your information.

This policy explains what information we collect, how we use it, and your rights. If you don't agree with this policy, please don't use our service.

Questions? Contact us at evan@creativeflow.ai.

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What Information We Collect

We only collect information necessary to provide our service.

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Information You Provide

• Account Info: Name, email, Figma account ID
• Payment Info: Credit card details (processed by Stripe - we don't store full card numbers)
• Content: Your designs and animations you export through our service
• Communications: Messages you send us

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Information Collected Automatically

• Usage Data: How you use our service, which features you access
• Design Data: Limited information about your designs (like structure and properties) to diagnose bugs and improve our export features
• Device Info: Browser type, operating system, IP address
• Cookies: Small files to remember your preferences

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How We Use Your Information

We use your information for different purposes based on legal grounds:

To Provide Our Service (Contract Performance):

• Provide our animation export service
• Process payments through Stripe (we never see or store your credit card details)
• Send important updates about your account

For Our Business Interests (Legitimate Interests):

• Improve our product and build new features (with your content handled confidentially)
• Keep our service secure
• Diagnose and fix technical issues

With Your Permission (Consent):

• Send marketing emails (you can opt out anytime)
• Use testimonials or case studies

To Comply with Law (Legal Obligation):

• Respond to legal requests
• Prevent fraud or abuse

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We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties. We only share your information as described in this policy.

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Who We Share Information With

We only share your information with:

• Service Providers: Companies that help us run our business (like Stripe for payments, hosting providers)
• Legal Requirements: If required by law or court order
• Business Transfers: If we sell or merge our company
• With Your Consent: When you explicitly allow us to

We never sell your personal information.

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Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and information
• Opt out of marketing emails
• Export your data

To exercise these rights, email us at evan@creativeflow.ai.

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Figma Integration

CreativeFlow is a Figma plugin. This means:

• We only access your Figma data when you actively use our export feature
• We process designs according to both this policy and Figma's privacy practices
• Your use of CreativeFlow through Figma is also subject to Figma's Privacy Policy
• You must have a valid Figma account to use our service

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Data Security

We use industry-standard security measures to protect your information. However, no internet service is 100% secure. Use our service at your own risk.

If a security breach affects your personal data, we'll notify affected users within 72 hours via email.

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Data Retention

We keep your information as long as you have an account with us. When you delete your account, we'll delete or anonymize your information, except what we need to keep for legal reasons.

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International Transfers

Our servers are in the United States. By using CreativeFlow, you agree to your information being transferred to and processed in the U.S.

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Children's Privacy

CreativeFlow is not for anyone under 18. If we learn we've collected information from someone under 18, we'll delete it. If you know of any such case, please contact us.

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Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our service

Most browsers let you control cookies in settings.

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California Privacy Rights

California residents have additional rights under CCPA:

Information We Collect:

• Identifiers (name, email, IP address)
• Payment information
• Usage data
• Content you create

Your CCPA Rights:

• Know what information we collect
• Delete your information
• Opt out of data sales (we don't sell data)
• Non-discrimination for exercising rights

To exercise these rights, contact evan@creativeflow.ai.

European Privacy Rights

If you're in the EEA or UK, you have rights under GDPR including:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Data portability
• Object to processing

We use Standard Contractual Clauses for international transfers.

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Updates to This Policy

We may update this policy. We'll notify you of material changes by email or through our service.

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Contact Us

CF Labs Holdings LLC
282 Bleecker Street
New York, NY 10014
evan@creativeflow.ai

Data Protection Officer: Evan Cooney

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